Privacy Policy

We collect information to provide and improve our Services to you.

We use collected information to operate, maintain, and improve our Services, provide functionalities and manage your account. We may also use your information for communication, sending you important system notifications, updates, reminders, and, if you've opted in, marketing and promotional content. We also analyze how users interact with our Services for troubleshooting, identifying popular features, and optimizing overall user experience. Additionally, we process information as necessary to comply with applicable laws, app store policies, and legal obligations.

We do not sell your personal data, but we may share it under specific circumstances. We use trusted third-party service providers to perform functions on our behalf, including AI technology, database hosting, and other operational support; these providers are contractually obligated to protect your information and process it only as necessary to provide services to us. To provide AI-powered features within the App, certain user-submitted content is transmitted to Google Gemini AI, a service provided by Google LLC (United States). Data transmitted for AI processing is handled in accordance with Google's applicable terms, privacy policies, and security standards. We only transmit the necessary content required to generate the AI response you request, and only when you explicitly use AI-powered features. AI processing occurs only when you choose to use these features. This may include:

• Text you select, highlight, or type within a text field specifically to utilize our AI Assist tools, such as Grammar & Clarity, Rewrite, or Shorten/Expand.
• Transcribed text generated from your voice input when using the Speech-to-Text (STT) feature.
• Multi-turn conversation history and messages you submit with AI Chatbot.
• Limited contextual information necessary to process your request, such as input field type (e.g., email, search, or messaging), may be used. This information is primarily processed on your device and is not used to track your activity across other apps.
• Your selected AI personalization settings, such as your target translation language, preferred writing tones, and other custom instructions used to tailor the AI's responses.

We do not use your content to train our own AI models, and where supported by our providers, we configure services not to use your data for training. Your content is transmitted solely to generate the specific AI responses you request. To protect your privacy, our field detection is designed to automatically disables all AI processing, learning functions, and clipboard history when it detects sensitive fields (such as passwords, OTPs, or payment inputs). Users are advised not to use AI features for highly sensitive or confidential information. For purchases within our Services, third-party payment processors (like RevenueCat), or the Google Play billing systems where applicable, directly handle your payment details, and their practices are governed by their respective privacy policies and applicable security standards, including PCI-DSS where relevant. We will also share your information with your explicit consent, or when legally required to comply with law, court order, or to protect the rights, property, or safety of ApexOn, our users, or the public. Finally, in the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, and we will notify you beforehand where required by applicable law.

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, or disclosure. While no method of transmission over the Internet or electronic storage is completely secure, we continuously work to protect your data through industry-standard practices. These include encryption, secure storage, strict access controls, and regular security reviews. Some of our infrastructure and trusted service providers may be located in other countries, which means your information may be transferred to and processed on servers outside your country of residence. We rely on reputable partners and industry-standard safeguards to help ensure your data remains secure and protected. Where required, we apply appropriate safeguards for international data transfers.

We offer clear options for data retention and deletion. You can permanently delete your account through our App's settings. Once you submit a deletion request, your account and all associated data will be permanently deleted immediately and cannot be recovered. This includes your user-generated content, metadata, account settings, and data stored within our systems associated with your account. Please note that once the deletion request is confirmed, you will no longer be able to restore your account or access any of your data. AI request data is processed temporarily and is not stored, except for AI chatbot conversations, which are automatically stored locally on your device, and is not transmitted to our servers. Data processed by third-party AI providers may be subject to their respective retention policies. You may also delete your saved items within the App at any time.

You have clear control over your information within our Services. You can access your profile through your account settings and manage notification settings directly within the App or through your device settings. You may also permanently delete your account using the "Delete Account" option. You can manage permissions such as microphone access and notifications through your device's operating settings. Please note that disabling certain permissions may affect some App functionalities, such as speech-to-text or context-aware keyboard features. You may opt out of marketing communications at any time by following the unsubscribe link in those emails or by contacting us directly. However, we may still send you non-promotional messages, such as account or security notifications. If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Civil Code Section 1798.83, including the right to request information about how your personal data is collected, used, and shared. California residents under 18 who are registered users may also request the removal of content or information they have publicly posted under California Business and Professions Code Section 22581. For your security, we can only process privacy-related requests after verifying your identity through your email address. To exercise any of these rights, or to withdraw your consent, please contact us using the details provided in the "Contact Us" section below.

Our Services do not address anyone under the age of 13. Protecting children's privacy is important to us. We do not knowingly collect or keep personal information from anyone under 13 years old, and no part of our Services is designed to attract users under that age. If we find out a user is under 13, we will take steps to remove their personal information from our databases and stop them from using the Services. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.